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Relationship Banking System™
If your institution offers banking products and services, mortgage products, brokerage
services, insurance products, and trust services, you know how important -and
challenging -it can be to understand your customer's complete financial portfolio.
Typically, a customer's information for each of those products and services resides on
different systems with duplicate CIS and other demographic information. Whenever you
want to get a true picture of what a customer's financial portfolio looks like, you must
manually consolidate information on multiple accounts from multiple systems.
Understand your customer's complete financial portfolio
Cardinal Software developed its Relationship Banking System™ (RBS) to address this problem.
RBS is a browser-based application that manages and tracks a customer's complete
demographic information as well as account information across the various systems on
which they reside. It provides a complete, consolidated view of any financial information
the customer has authorized you to access, whether that information resides at your
institution, or elsewhere.
Each night using a secure Web connection, the RBS system updates your customer's financial
portfolio with data from your Cardinal/400™ system as well as your customer's data from
any of the systems at financial institutions you have been authorized to access.
A powerful tool to help investment managers
With this consolidated, current view of a customer's financial portfolio, your bank has a
powerful tool to help investment managers provide the best possible guidance to your
customers.
RBS can also help your bank identify new opportunities to generate new business.
For example, your bank may have a product that offers your customer a better rate of
return, or a loan that offers more favorable lending terms. RBS takes the headache out
of working with multiple systems and positions your bank to focus on your most important
asset, your customer.
Our Relationship Banking System™ places the following information at your fingertips:
• Name, address, contact and family information
• Notepad and notepad history
• Contact history
• Direct e-mail
• Integrated word-processing using MSWord
• Current financial products and interests
• Personal information
• Consolidated view of all accounts by type (banking, brokerage,
trust, insurance, loans, etc.)
• Aggregate customer asset amounts for cash and loans
outstanding
• Not-held (or held-away) account tracking
• Integrated select financial calculators
• Individual and consolidate account reports for all account types
• Direct marketing campaigns
• Account balances updated nightly
• Other select demographic information updated nightly
Cardinal Software can also integrate your choice of alternate relationship management or CRM
systems into Cardinal/400™.
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